Last updated: September 12, 2026
These Terms & Conditions govern your use of shopboldstepessentials.com and purchases from Boldstep Essentials. By using our website, creating an account, or placing an order, you agree to these terms. If you do not agree, please do not use the website.
1. Eligibility and Accounts
You must be legally able to enter into a binding agreement to make a purchase. If you create an account, you are responsible for providing accurate information, protecting your login details, and notifying us of unauthorized activity.
2. Product Information
We work to present accurate product descriptions, measurements, colors, photographs, features, prices, and availability. However, colors may appear differently depending on your screen, and minor variations may occur. Please review all product information and size details before ordering.
3. Pricing and Taxes
Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes will be calculated at checkout. We may change prices or promotions at any time before an order is placed. If a material pricing or listing error affects an order, we may contact you for instructions or cancel the affected item and issue a refund.
4. Orders and Acceptance
Submitting an order is an offer to purchase. An automated order confirmation acknowledges receipt but does not guarantee acceptance. We may reject or cancel an order because of unavailable inventory, payment problems, suspected fraud, pricing errors, shipping restrictions, or other reasonable business concerns. If we cancel an order after payment, we will refund the amount collected for the cancelled item or order.
5. Payments
You authorize us and our payment providers to charge the payment method submitted at checkout for the full order amount, including applicable taxes and charges. You represent that you are authorized to use that payment method. Payment processing is also subject to the payment provider’s terms and privacy policy.
6. Retail Shipping and Delivery
Free standard shipping is included with retail orders placed through our website. Processing and delivery times are estimates and are not guaranteed. Shipping may be affected by carrier delays, severe weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
If we cannot ship within the stated or applicable timeframe, we will provide available options as required by law. Additional information is available in our Shipping & Delivery Policy.
7. Returns and Refunds
Returns, exchanges, cancellations, damaged items, and refunds are governed by our Refund & Returns Policy. Certain customized, personalized, final-sale, used, washed, worn, or damaged products may not qualify for return except where required by law. Nothing in these terms limits consumer rights that cannot legally be waived.
8. Wholesale Orders
Wholesale pricing, minimum order quantities, production times, payment requirements, customization details, and availability may be provided through a written quote or invoice. Wholesale shipping is charged separately based on order quantity, package size and weight, and destination.
A wholesale order is not confirmed until Boldstep Essentials provides written confirmation and any required payment is received. If a wholesale quote or invoice conflicts with these general terms, the specific written quote or invoice will control for that order.
9. Promotions and Discount Codes
Promotions and discount codes are subject to their stated eligibility requirements and expiration dates. Unless expressly stated otherwise, promotions cannot be combined, exchanged for cash, or applied retroactively. We may cancel or correct a promotion affected by fraud, misuse, or a material error.
10. Intellectual Property
The Boldstep Essentials name, logo, product branding, website design, photographs, graphics, product descriptions, and other original website content are owned by or licensed to Boldstep Essentials and are protected by applicable intellectual-property laws. They may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.
11. Acceptable Website Use
You may not use our website to commit fraud, violate laws, interfere with website security, introduce malicious code, collect information about others without authorization, impersonate another person, or infringe intellectual-property or privacy rights. We may restrict access or cancel orders connected to prohibited activity.
12. Reviews and Submissions
Reviews, messages, photographs, or other content you submit must be truthful, lawful, and must not violate another person’s rights. Do not submit confidential information through public reviews. We may remove unlawful, abusive, misleading, or irrelevant content where permitted.
13. Third-Party Services and Links
Our website may use or link to third-party services for payments, shipping, social media, analytics, or other functions. We are not responsible for third-party websites, content, availability, or privacy practices. Your use of those services may be governed by separate terms.
14. Disclaimer
To the fullest extent permitted by law, the website is provided on an “as available” basis. We do not guarantee uninterrupted or error-free website access. Product warranties, if any, will be stated on the applicable product page or provided as required by law.
15. Limitation of Liability
To the fullest extent permitted by law, Boldstep Essentials will not be liable for indirect, incidental, special, or consequential losses arising from website use or a purchase. Our total liability relating to a product order will not exceed the amount paid for the affected order. These limitations do not apply where prohibited by law or to rights that cannot legally be limited.
16. Privacy
Our collection and use of personal information are described in our Privacy Policy.
17. Governing Law
These terms are governed by the laws of the State of Ohio and applicable federal law, without regard to conflict-of-law principles. Any dispute will be handled by a court with lawful jurisdiction unless the parties agree to another permitted resolution method.
18. Changes to These Terms
We may update these Terms & Conditions periodically. Revised terms will be posted on this page with a new revision date. Changes apply prospectively from the date posted.
19. Contact Us
Questions about these terms may be sent to info@shopboldstepessentials.com.